Frequently Asked Questions
Straight answers about giving, volunteering and how this foundation works.
Donations & fundraising
How can I donate?
Through our verified GoFundMe fundraiser. The Donate page shows the official link and QR code — they activate the moment the fundraiser is live. We never accept donations through personal accounts or unofficial links.
Is my payment information safe?
Yes. Online payments run entirely on GoFundMe’s secure platform. Card details are never collected, seen or stored on this website. For bank transfers, your payment happens between you and the bank — we only see the receipt you choose to send.
Can I get a receipt or donation certificate?
Yes. GoFundMe issues receipts automatically. For bank transfers, email your receipt to donate@mankindfirst.org and we’ll send an official receipt and donation certificate — zakat donors also get confirmation that their gift went to the zakat ledger.
Is my zakat handled separately?
Yes. Zakat-designated gifts are tracked in a dedicated ledger and spent only on verified zakat-eligible households — identified and confirmed by our community committees, with reporting available to zakat donors on request.
Volunteering & programs
How do I become a volunteer?
Complete the short form on the Get Involved page. We’ll match you with opportunities that fit your skills and availability. Under-18s need guardian consent.
Are the programs currently active?
Yes — all eight programs are active as of September 2026: 11 food distribution points, 7 learning centers, 4 tailoring centers, a digital skills lab, weekly elderly care visits and our emergency relief stock. Verified numbers for each are on the Programs page.
Where do you work?
We begin with communities that invite us and needs we can verify. Program locations are published as projects are confirmed.
Trust & privacy
How do you report impact?
Every figure is cumulative, dated and traceable to distribution records — and our accounts are independently audited each year. The 2025 Annual Report and program completion reports are published on the Transparency page.
How is my personal data handled?
We collect only what’s needed to respond to you, never sell data, and use trusted providers for payments and forms. Details are in the Privacy Policy.
Can I visit the office?
Absolutely — Second Floor, Al-Hamd Plaza, Bosan Road, Multan. Mon–Sat, 10 AM–5 PM. Call +92 61 458 0214 ahead so someone is ready to receive you.
Something isn’t working on the website — who do I tell?
Please tell us through the contact form, choosing “Accessibility issue” if it affects your ability to use the site. We fix barriers as a priority.
Still have a question?
Real questions from real people make this foundation better. Ask away.